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This Privacy Policy explains what information p 56com collects when you access the platform, how we use it, and the choices you have over your own records. Availability of our services depends on local law and eligible regions; this policy applies wherever access is permitted.
When you create an account or use any part of this platform, we collect the information needed to verify your identity, process your transactions and keep your session running across devices. This includes your registered name, contact details, login activity, device identifiers and the transaction records tied to your wallet — whether you use Maya, InstaPay or PESONet to move funds. We collect this data only to the extent needed for the service you use. It is not sold to third parties for marketing. Aggregated, anonymised data may be used to understand how different sections of the platform are accessed, but individual records stay within our systems under access controls. Data is stored in systems with access restricted by role. When you contact support regarding a payment query — for example a Maya transfer that has not reflected on your wallet — our team accesses only the records relevant to that query. We do not share transaction history with advertisers or external analytics vendors without your explicit consent. If you are in a region where local law places additional requirements on data handling, those requirements take precedence over the general terms here. The current version of this policy is always shown on this page.
Transaction records from Maya deposits are stored in your account wallet log and accessible through your account history page.
InstaPay transfer references are tied to your account ID and retained as part of your transaction records for query resolution.
PESONet transfers processed through your registered bank details are logged against your account for reconciliation and support purposes.
This policy covers data collected and handled directly by p 56com. Some parts of your journey — payment processor interfaces, third-party links — are governed by their own separate terms. Knowing the boundary helps you understand who holds which record.
Login events, session tokens and device identifiers recorded during account access fall fully within this policy. We hold these records and you can request a summary through the support channel.
Wallet movements initiated through Maya, InstaPay or PESONet are logged on our side. The payment processor itself maintains its own separate records under its own terms.
How you interact with game lobbies, categories and on-screen features is recorded as platform analytics. This data is used only to maintain session continuity and is not linked to advertising profiles.
Links or tools that leave the p 56com domain are not covered by this policy. Once you navigate away, the destination site's privacy terms apply and we have no visibility into what they collect.
You have concrete options under this policy, not just abstract rights. To review the data we hold against your account, log in and check the account history section — it shows your transaction log, login events and the contact details you registered. If any detail is wrong, the account settings page lets you update your name, email or contact number directly; for changes that affect your wallet verification, the support team will walk you through the required steps. If you want to ask a specific question about how your data is being used — for example, whether a past InstaPay transaction record has been shared with any party — you can raise that directly with our support team using the contact paths listed on this page. Requests are handled by the team that manages account records, not a generic inbox. We aim to respond to data-related queries with enough detail to be useful, not a form letter.
Log in and open the account history section to see your transaction log, login events and registered contact details at any time.
Update your email, name or contact number in account settings. Wallet-linked details require support verification before the change takes effect.
Contact support to ask how a specific record — such as an InstaPay transfer reference — has been stored or shared within our systems.
If something in this policy is unclear or you believe a record is incorrect, reach out through the live chat or email path. The account records team handles these directly.
Questions about your account data, a specific transaction record or a request to correct stored details can all be directed to the same support paths. Use the channel that works best for your situation.
Open the chat widget from any page after logging in. Describe your data query and the account records team will pick it up directly — no need to submit a separate form.
For written requests — such as asking for a summary of your stored account data — send to the support address shown in your account dashboard after login. Keep your registered email in the From field so the team can match it to your record.
Some data corrections, like updating your registered contact number, can be handled without contacting us at all. Check the account settings section first; it shows which fields you can edit directly and which require support review.
Our data handling practices are built around limiting access to what is actually needed for each function. Account security, retention periods, cookies and your right to ask for changes are all part of how this policy works in practice.
We use session cookies to maintain your login state across pages and devices. These are not advertising cookies. You can review your browser's cookie settings at any time; clearing them will end your current session and require a fresh login.
Access to your account records within our systems is restricted by role. Support staff see only the data needed to resolve your query — a billing team member, for example, sees transaction references but not your full login history.
Transaction records and account activity logs are retained as required for query resolution and to meet applicable legal obligations in the regions where our service is available. The retention period for your account type is shown in the account settings section.
To request deletion of a record or ask about your data retention period, reach us through the live chat or email support path. The account records team handles these requests; we do not route data-correction queries through automated systems.
These are the questions we hear most often about how your data is handled, stored and what you can do about it.
We collect your registered name, contact details, device identifiers and the account credentials you create. When you complete a transaction — such as a Maya deposit or an InstaPay transfer — the reference and amount are logged to your wallet record. We do not collect more than the service requires.
Yes. After logging in, open the account history section to view your transaction log, login events and the contact details on record. If something looks wrong or is missing, raise it through live chat or email support and the account records team will check it against the stored data.
Transaction data is not sold or shared with advertisers. Payment processors like Maya or InstaPay hold their own records under their own terms — those are separate from what we store. Aggregated, anonymised usage data may be reviewed internally, but individual records are not shared without your consent.
Most fields — contact number, email address — can be updated directly in account settings after login. If the change affects a wallet-linked detail that was used for Maya or InstaPay verification, you will need to go through support first. The team will let you know which steps apply to your account type.
Retention periods depend on the type of record and the legal requirements of the region where access is permitted. Your specific retention period for transaction logs and login history is shown in the account settings section after login. If the information there is unclear, contact us through live chat or email.
Reach out through live chat or the email support address shown in your account dashboard. Describe the specific concern — for example, a transaction reference that should not have been shared, or a record you believe has been stored in error. The account records team handles these queries directly and will respond with what we find.